We follow one day at a dental group’s billing desk, from the overnight insurance check to the last statement. Every later job leans on the plan the front desk put on file. So the check came first.
Mulholland
Blog
In conversation
By Sam Sugarman
Software that acts
Diogo Almeida joins Ben Horowitz and Martin Casado to discuss software that acts on model decisions. Their forecast puts business workflows at the center.
a16z · September 28, 2026
By Sam Sugarman
Tasks aren’t whole jobs
Anthropic economist Peter McCrory discusses AI and work with Jason Furman. Automating some tasks can change a job without replacing every part of it.
Harvard · September 23, 2026
All posts
September 2026 · Models
The box that should stay empty
September 2026
Investor reporting, in build
August 2026
Product compliance, once a month
August 2026
Payroll starts in an inbox
April 2026
A receipt for every change
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