Dental group

Arroyo Dental Group

In discovery

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In 2026 we’re in discovery with the group. This is our working scope, and we haven’t built any of it yet.

A bright open clinic: rows of dental chairs with red upholstery under ceiling lights, a wall of windows at the far end.

The work, as scoped

Every office repeats the same front-desk work, so we’d run it once for the whole group.

These are the workflows a dental group would put on MarzyOS first. Each one is our proposal from discovery. We haven’t built any of it yet, so none of it is live. A workflow becomes a build only once we scope it with the group.

In discovery

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Insurance verification

The night before, Marzy would check every patient on every office’s schedule against their plan. It would hold the few that need a person for that office’s front desk, with the reason attached.

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MarzyOS for dental.

In discovery

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Claims and denials

We’d put every open claim across the group in one queue, aged by payer. Marzy would read the denial reason off the remittance and draft the next step for the billing team.

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One queue · the group What comes back What it drives claim remittance denial payer_portal eob appeal refile write_off patient_bill One denied claim denied reason drafted reviewed refiled A person approves every appeal and write-off Each claim keeps its remittance and receipt

In discovery

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Provider credentialing

Each dentist’s and hygienist’s payer enrollments, licenses and renewal dates would live as records. Marzy would start the paperwork well before anything lapses.

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One record · each provider Per provider Per payer enrollment provider license insurance office payer fee_schedule effective renewal One renewal due packet signed submitted active The provider signs; nothing is signed for them Renewals start well before the date

In discovery

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Recall and reactivation

Marzy would find patients overdue for their hygiene visit across every office. It would draft the outreach, and each front desk would review and send it.

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Recall · every office Across the offices For each office recall_list patient last_visit recall_due plan call_list message booked declined One overdue patient overdue found drafted reviewed booked A person sends every message Booked visits land on the schedule

The dental build

The desk below checks tomorrow’s schedule against the payer portals overnight.

This work would run on the same build that verifies insurance at a dental group today. It corrects what it can and leaves the front desk a note.

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The Marzy desk checking a day’s schedule for a dental practice against the payer portals, correcting a member ID, refiling a claim and leaving the front desk a note.

Every office has rooms like these and a front desk that keeps the chairs full.

A dental sterilization room: an autoclave on a central island, cabinets and counters around it.

Sterilization room.

A treatment room: an instrument arm over a lime-green dental chair, a tray of tools beside it.

Treatment room, Oslo.

Where it stands.

Dental group

In discovery

Discovery with the group is under way. The four workflows above are our working scope. Each becomes a build only once we scope it with the group.

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